The Scoring
The inspection for each globe involves three levels of criteria and scoring- Primary, Secondary and Tertiary. Hotels applying for certification must satisfy the primary criterion before an inspection is scheduled. Once it is evident that all the primary criterion have been satisfied, inspections – unannounced as well as guided by the hotel staff - are conducted throughout the lodging facility to determine if the environmental programs that the hotel reports to have in place are actually part of the daily operations. Each department or function area of the hotel (i.e. main restaurant kitchen, banquet kitchen, kitchen, front desk and office area, executive office areas, etc.) is inspected and scored individually. A percentage score is calculated for the inspection of each department and each department must score above a certain level to be awarded the certification.
If any department scores below that level, but above a minimum threshold, the tertiary criterion can boost that department's score so that the hotel becomes eligible for the certification. The tertiary criterion is simply described as a bonus system. The hotel receives bonus points for environmental programs discovered in operation that are not part of the primary criteria, and are considered to be above ordinary levels of environmental responsibility.
An example of a program that would earn tertiary points would be the concept of the ‘green button’ in The Beach Orchid, Kollam. This button is a unique interactive approach that enables the guest to participate in energy conservation by increasing the temperature of his room by 2 degrees and thus conserving energy utilized for air-conditioning. Based on the hotel's score in each category, the lodging facility can be awarded from zero to five ‘Ecotel Globes’, corresponding to each of the five cornerstones. Hotels that are awarded one or more globes qualify as Ecotel certified hotels for a period of two years, but have to agree to re-inspections (announced and unannounced) at any time during that period.
If the hotel falls short of achieving the certified status, the Hospitality Valuation Services (HVS) International inspection team prepares an action plan to help the management make the necessary changes and prepare for re-inspection.
THE 5-GLOBE HOTELS IN THE WORLD
1. Miraval, Arizona (this was the first certified 5 globe Ecotel in the world. Its re-certification is pending)
2. Hilton Tokyo Bay, Japan
3. The Orchid, Mumbai
4. The Benjamin, USA
5. Arco Iris, Costa Rica
6. Lapo Rios, Costa Rica
THE 5-STAR 5 GLOBE HOTELS IN THE WORLD
1. Hilton Tokyo Bay, Japan
2. The Orchid, Mumbai
3. The Benjamin, USA
4. The Uppals Orchid Delhi
ECOTEL Membership benefits
Members of the Ecotel collection like Uppal’s Orchid realize a number of benefits. Primarily, the value of business improves due to increased exposure in the market place, higher staff morale and better control of operating expenses. The Ecotel collection of hotels caters to a variety of groups including traditional eco-tourists, discerning business travelers and Fortune 500 companies with advanced environmental programs as part of their own corporate cultures. |